Alma Top
Alma Top — Product Description Discover Alma: a softly padded, crisscross top designed to provide a comfortable, secure fit while enhancing every outfit—from busy workdays to relaxing weekends. Easily snap Alma onto any Sole Mate Base in seconds to switch up your style without sacrificing comfort. Why choose Alma? - Cushioned, wrapped straps offer a plush feel with dependable support - Quick Snap-On design lets you change looks in under 20 seconds - Lined edges reduce irritation during long wear. With size 39W (Wide), which features the length of size 39 with wider straps for a more relaxed fit, ideal for wider forefeet or high insteps. Care Simply wipe clean with a soft, damp cloth and air dry away from heat. What’s included One pair of Alma Tops (Bases sold separately). Prefer extra room? Select the 39W (Wide) for a looser strap fit.
- UAE + selected countries (availability, live rates & ETA shown at checkout).
- Mon–Fri. Cutoff 2:00 PM GST → orders before cutoff ship same day. Standard only.
- AED 20 (free ≥ AED 300). 1–3 business days to cities; 2–4 to remote. Physical address + UAE mobile required (no PO boxes/lockers).
- Live courier rates; duties/taxes extra unless stated. No COD. Customs/ID may be required.
- Emailed on dispatch. Multi-item orders may ship separately.
- Window: 14 days from delivery (eligible destinations only).
- Condition: Unused/unworn/unaltered, original packaging & tags intact. Indoor try-on only. Sets/bundles returned complete.
- Not Eligible: Final sale/clearance, gift cards/store credit, items outside 14 days or not meeting condition.
- Exchanges: 1 per line item within 14 days; pay any price difference.
- Defective/Damaged/Wrong Item: Report within 48h with photos + AWB; we arrange pickup and replace (or refund if unavailable).
- Fees: UAE exchange pickup free. International: customer pays return shipping + any duties/taxes. Refused/uncleared customs treated as returns with deductions.
- Refunds: To original payment after quality check from our team (bank posting 5–10 business days). Shipping/gift wrap/duties/taxes non-refundable unless our error/confirmed defect.
- Complimentary Bag/Gifts: Return with full-order returns; if kept, we deduct the item’s standalone price.
- Start a Return/Exchange: Email info@solemate.ae
with order #, item(s), and reason. We’ll confirm eligibility, schedule UAE pickup or share international instructions, then email confirmation after processing. - Abuse/Security: We may refuse returns or close accounts for misuse/fraud.
Sole Mate sandals are designed for an easy, true-to-size fit. Choose your usual EU size. If you’re between sizes, have wider feet, or want a roomier fit, size up.
Arch Support vs Classic Flat
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Classic Flat: sleek everyday profile.
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Arch Support: contoured arch + heel cup. Same length; choose the larger size if you want extra volume.
Wide Top option
For customers who like their sandals a bit loose, we offer Top 39W (Wide). It keeps the same length but provides more width/volume across the upper for a relaxed fit.
How to measure at home
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Paper to wall, heel on the wall.
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Mark longest toe, measure in cm.
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Measure both feet; use the larger number and add 3–5 mm.
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Match to the chart below.
Foot length = your measurement (the outsole will be longer).
Size chart (women’s)
| EU | US | UK | Foot length (cm) |
|---|---|---|---|
| 35 | 5 | 2.5 | 22.1–22.6 |
| 36 | 6 | 3.5 | 22.7–23.3 |
| 37 | 6.5–7 | 4–4.5 | 23.4–24.0 |
| 38 | 7.5–8 | 5–5.5 | 24.1–24.7 |
| 39 | 8.5–9 | 6–6.5 | 24.8–25.4 |
| 40 | 9.5 | 7 | 25.5–26.0 |
| 41 | 10–10.5 | 7.5–8 | 26.1–26.7 |
| 42 | 11–11.5 | 8.5–9 | 26.8–27.4 |
Quick advice
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Between sizes? Size up.
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Narrow feet? Try the smaller size.
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Wide/high-instep or prefer looser fit? Pick Top 39W (Wide) or size up.
Need help? Email support with your foot length in cm and usual size—we’ll recommend the best fit.