Edge Base
Edge Base offers a stylish block heel foundation featuring clean, cylindrical lines and cloud-like comfort. Designed for stability and a modern look, this heel pairs effortlessly with any Sole Mate Top for versatile styling. Experience all-day ease with a plush memory-foam footbed and cushioned heel, while the rubber sole ensures slip resistance. Breathable lining keeps feet fresh in warm weather, and durable materials promise lasting wear. Available with Arch Support or Barefoot footbeds, plus backed by a 1-year warranty (extendable to lifetime). Includes a complimentary Color-Match Bag with every purchase. Perfect for seamless transitions from work to evening.
- UAE + selected countries (availability, live rates & ETA shown at checkout).
- Mon–Fri. Cutoff 2:00 PM GST → orders before cutoff ship same day. Standard only.
- AED 20 (free ≥ AED 300). 1–3 business days to cities; 2–4 to remote. Physical address + UAE mobile required (no PO boxes/lockers).
- Live courier rates; duties/taxes extra unless stated. No COD. Customs/ID may be required.
- Emailed on dispatch. Multi-item orders may ship separately.
- Window: 14 days from delivery (eligible destinations only).
- Condition: Unused/unworn/unaltered, original packaging & tags intact. Indoor try-on only. Sets/bundles returned complete.
- Not Eligible: Final sale/clearance, gift cards/store credit, items outside 14 days or not meeting condition.
- Exchanges: 1 per line item within 14 days; pay any price difference.
- Defective/Damaged/Wrong Item: Report within 48h with photos + AWB; we arrange pickup and replace (or refund if unavailable).
- Fees: UAE exchange pickup free. UAE refunds: AED 20 deducted. International: customer pays return shipping + any duties/taxes. Refused/uncleared customs treated as returns with deductions.
- Refunds: To original payment after QC (bank posting 5–10 business days). Shipping/gift wrap/duties/taxes non-refundable unless our error/confirmed defect.
- Warranty: 1-year manufacturing defects. Bases: optional lifetime warranty add-on AED 99 (exchange under program terms).
- Complimentary Bag/Gifts: Return with full-order returns; if kept, we deduct the item’s standalone price.
- Start a Return/Exchange: Email info@solemate.ae
with order #, item(s), and reason. We’ll confirm eligibility, schedule UAE pickup or share international instructions, then email confirmation after processing. - Abuse/Security: We may refuse returns or close accounts for misuse/fraud.
- AED 99 per Base (non-transferable; fee non-refundable).
- Manufacturing/material failure affecting Base function under normal use.
- Like-for-like exchange (same model/size; closest color if original unavailable).
- Original purchaser; Base bought from solemate.ae or an authorized partner. Buy at checkout or within 14 days of Base purchase. Coverage starts from Base purchase date.
- Up to 2 approved exchanges per rolling 12 months per covered Base; up to 10 total over the Base’s lifetime.
- UAE AED 30 delivery + processing per approved exchange. International—customer pays shipping/duties/taxes (quoted before you proceed).
- Cosmetic wear, misuse/impact/heat/water/chemical damage, non-Sole Mate tops or mismatched sizes, third-party alterations/repairs, commercial/rental use, loss/theft, and all non-Base components.
- Email info@solemate.ae with order #, Base model/size/SKU, photos or short video, and a brief description. Inspection may be required. False/altered info voids coverage.
- Replacement may be new or refurbished; carries the remaining coverage balance. Caps/windows do not reset. No cash refunds or store credit.
- Use matching-size Sole Mate Tops, attach/detach correctly, confirm full engagement before wear, stop use if damage appears, follow care guidance.
- Add-on sits alongside the 1-year limited warranty; UAE statutory rights apply where stronger.
- Terms may change for future purchases; the version accepted at purchase governs your coverage.
Sole Mate sandals are designed for an easy, true-to-size fit. Choose your usual EU size. If you’re between sizes, have wider feet, or want a roomier fit, size up.
Arch Support vs Classic Flat
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Classic Flat: sleek everyday profile.
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Arch Support: contoured arch + heel cup. Same length; choose the larger size if you want extra volume.
Wide Top option
For customers who like their sandals a bit loose, we offer Top 39W (Wide). It keeps the same length but provides more width/volume across the upper for a relaxed fit.
How to measure at home
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Paper to wall, heel on the wall.
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Mark longest toe, measure in cm.
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Measure both feet; use the larger number and add 3–5 mm.
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Match to the chart below.
Foot length = your measurement (the outsole will be longer).
Size chart (women’s)
| EU | US | UK | Foot length (cm) |
|---|---|---|---|
| 35 | 5 | 2.5 | 22.1–22.6 |
| 36 | 6 | 3.5 | 22.7–23.3 |
| 37 | 6.5–7 | 4–4.5 | 23.4–24.0 |
| 38 | 7.5–8 | 5–5.5 | 24.1–24.7 |
| 39 | 8.5–9 | 6–6.5 | 24.8–25.4 |
| 40 | 9.5 | 7 | 25.5–26.0 |
| 41 | 10–10.5 | 7.5–8 | 26.1–26.7 |
| 42 | 11–11.5 | 8.5–9 | 26.8–27.4 |
Quick advice
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Between sizes? Size up.
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Narrow feet? Try the smaller size.
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Wide/high-instep or prefer looser fit? Pick Top 39W (Wide) or size up.
Need help? Email support with your foot length in cm and usual size—we’ll recommend the best fit.